Hero Mages

Hero Mages Community Boards => Bugs & Support => Topic started by: Finjinimo on August 27, 2009, 02:53:22 AM MT

Title: Internal Error -- frozen game
Post by: Finjinimo on August 27, 2009, 02:53:22 AM MT
I've been trying to upload a pic of a game that froze on the first turn, but whenever I try I get the 500 internal error doobie.

Also... we were in a game that froze on the first turn -- the timer went down to 0:00 but did not pass the turn to the next player. I have a screen shot, once I get the forums to upload.
Title: Re: Internal Error -- frozen game
Post by: Finjinimo on August 27, 2009, 03:05:46 AM MT
ah, now when i try to post an image I get the following message:

game freeze.bmp.
You cannot upload that type of file. The only allowed extensions are gif,jpg,mpg,pdf,png,txt, bmp.
Title: Re: Internal Error -- frozen game
Post by: diesbudt on August 27, 2009, 04:43:29 AM MT
Fin if that happens, usually (not always) that player who's turn it is, disconnected and the game can take a while to register it.
Title: Re: Internal Error -- frozen game
Post by: Finjinimo on August 27, 2009, 05:37:46 AM MT
We waited about 7 minutes I think, after it froze.

After that I exited the game and came to post the screen shot here.

The forums won't let me upload that pic though... alas.
Title: Re: Internal Error -- frozen game
Post by: Finjinimo on August 28, 2009, 05:23:54 AM MT
trying teh screenshot as a jpeg
Title: Re: Internal Error -- frozen game
Post by: Ross Przybylski on August 28, 2009, 05:34:23 AM MT
Thanks Fin- first off I added support for bmp attachments to the forum for you.

Secondly, I believe diesbudt is right about what happened.  Diesbudz's client either froze and/or disconnected in a strange way that resulted in a ghost user still remaining on server.  As a result, the command to end turn never got sent from Diesbudz, thus stalling the game.

Perhaps this, too, can be resolved the solution community members have suggested for idle players - after a set period of time with no response (and especially when the turn timer is stalled)  a "drop player" option could appear allowing you to boot the stalled player and resume normal gameplay.