Hero Mages

Hero Mages Community Boards => Bugs & Support => Topic started by: melee on November 03, 2012, 05:48:19 PM MT

Title: I can't log in at all .. mobile and web
Post by: melee on November 03, 2012, 05:48:19 PM MT
It's been like this for about 12 hours now. Am I the only one?
Title: Re: I can't log in at all .. mobile and web
Post by: Gorstak on November 03, 2012, 06:12:54 PM MT
yea me  to cant login,i thought ross is doing update,but it might be something else.
Title: Re: I can't log in at all .. mobile and web
Post by: melee on November 03, 2012, 06:14:04 PM MT
That was my first thought last night when I couldn't get on. But I think something happened to Ross because he has been completely gone for a few weeks now. Also no reply on emails.
Title: Re: I can't log in at all .. mobile and web
Post by: WorldChamp(ELITE) on November 04, 2012, 12:07:59 AM MT
I am also unable to log in....and yes something definetly happened to ross cause he wont respond to anything! Maybe it was the storm...
Title: Re: I can't log in at all .. mobile and web
Post by: melee on November 04, 2012, 04:03:04 AM MT
He hasn't responded for about 2-3 weeks now.
Title: Re: I can't log in at all .. mobile and web
Post by: IveGotACaseOfTheMage on November 04, 2012, 05:31:55 AM MT
I played him async like four or five days ago.  I can't log in at all either.  Hope everythings okay.  Very strange.
Title: Re: I can't log in at all .. mobile and web
Post by: fathermad on November 04, 2012, 05:58:07 AM MT
I also haven't been able to log in for a day or two now.
I experience a never ending processing request on android silver version and through the web based version.
I'm in Australia.
Any news about this?
Title: Re: I can't log in at all .. mobile and web
Post by: Zelanius Forcys on November 04, 2012, 11:01:46 AM MT
I have been having the same problem for awhile, but checking Ross's profile shows that he was active yesterday at 1AM (I take it to be 2 Nov 1AM).

Zela
Title: Re: I can't log in at all .. mobile and web
Post by: Kaivtroll on November 04, 2012, 03:26:23 PM MT
Can't log in either but I guess I needed to take a break I'm getting too obsessed I rolled several dice to  make one attack roll in D&D out of fighter habit

I hope Ross is ok.

Title: Re: I can't log in at all .. mobile and web
Post by: IveGotACaseOfTheMage on November 04, 2012, 03:39:04 PM MT
 This is the code I get after awhile from the "processing request" message.
Just in case it helps:


Error #2044: Unhandled securityError:. text=Error #2048: Security sandbox violation: https://www.heromages.com/game/hm_main.swf (https://www.heromages.com/game/hm_main.swf) cannot load data from https://battlemages.dyndns.org:8080/BlueBox/HttpBox.do. (https://battlemages.dyndns.org:8080/BlueBox/HttpBox.do.)
   at it.gotoandplay.smartfoxserver.http::LoaderFactory/getLoader()[D:\Hero Mages\Active\Working Folder\v1.8.0\ActionScript\it\gotoandplay\smartfoxserver\http\LoaderFactory.as:36]
   at it.gotoandplay.smartfoxserver.http::HttpConnection/send()[D:\Hero Mages\Active\Working Folder\v1.8.0\ActionScript\it\gotoandplay\smartfoxserver\http\HttpConnection.as:89]
   at it.gotoandplay.smartfoxserver.http::HttpConnection/connect()[D:\Hero Mages\Active\Working Folder\v1.8.0\ActionScript\it\gotoandplay\smartfoxserver\http\HttpConnection.as:69]
   at it.gotoandplay.smartfoxserver::SmartFoxClient/tryBlueBoxConnection()[D:\Hero Mages\Active\Working Folder\v1.8.0\ActionScript\it\gotoandplay\smartfoxserver\SmartFoxClient.as:2985]
   at it.gotoandplay.smartfoxserver::SmartFoxClient/handleSecurityError()[D:\Hero Mages\Active\Working Folder\v1.8.0\ActionScript\it\gotoandplay\smartfoxserver\SmartFoxClient.as:3006]
   at flash.events::EventDispatcher/dispatchEventFunction()
   at flash.events::EventDispatcher/dispatchEvent()
   at flash.net::Socket/onTimeout()
   at flash.utils::Timer/_timerDispatch()
   at flash.utils::Timer/tick()
Title: Re: I can't log in at all .. mobile and web
Post by: melee on November 04, 2012, 11:59:56 PM MT
I was walking down the street and in order to go further I looked for a card to throw away for 4 more spaces .. but there were no enemies within 4 squares of me 8(
Title: Re: I can't log in at all .. mobile and web
Post by: WorldChamp(ELITE) on November 05, 2012, 01:02:12 PM MT
HeroMages is back alive and runnung again! :D Everything is back in running order!
Title: Re: I can't log in at all .. mobile and web
Post by: melee on November 05, 2012, 06:25:08 PM MT
WOOT!
Title: Re: I can't log in at all .. mobile and web
Post by: IveGotACaseOfTheMage on November 05, 2012, 11:50:23 PM MT
Still not working for me :(.  Same issue.  Wonder if my rated async games will be droppable and my rating will take a hit during all of this.
Title: Re: I can't log in at all .. mobile and web
Post by: melee on November 06, 2012, 01:42:00 AM MT
It was up just long enough to screw me bad with 2 mages killing my warriors with triple 19+ hits multiple times in their turns. I hate lucky things like that. I had Markeski right where I wanted him. I came back to find my mage dead and my other guys way down. No idea how it all happened. Next round I was gone... can't watch the replay because it doesn't work, but something strange happened for sure.
Title: Re: I can't log in at all .. mobile and web
Post by: WorldChamp(ELITE) on November 06, 2012, 02:17:06 AM MT
Hmm. not sure what that would be....Markeski is worthy oppenent though. But anyways heromages is having a few issues. As you may have been noticing it's been on/off. The problem is not quite seen yet but is on the way to good recovery. Seems to be if you are seeing (Processing Request) for unlimited amount of time its because there a problem with the games direction and ect..

Title: Re: I can't log in at all .. mobile and web
Post by: WorldChamp(ELITE) on November 06, 2012, 05:09:26 PM MT
Heromages is Back! Problem has been fixed for good(:
Title: Re: I can't log in at all .. mobile and web
Post by: IveGotACaseOfTheMage on November 08, 2012, 01:25:54 PM MT
As of this morning at 7:25 a.m. it's doing it again
Title: Re: I can't log in at all .. mobile and web
Post by: WorldChamp(ELITE) on November 08, 2012, 02:50:22 PM MT
It's Back up guys
Title: Re: I can't log in at all .. mobile and web
Post by: Wolves on November 26, 2012, 08:02:45 PM MT
Can't login the whole day. Neither android app is connecting nor the homepage...
Title: Re: I can't log in at all .. mobile and web
Post by: Ross Przybylski on November 26, 2012, 10:10:03 PM MT
Hey guys!

The whole server appears to be down. I expect to have it back up and running later this afternoon, thanks for your patience!

~Ross
Title: Re: I can't log in at all .. mobile and web
Post by: Wolves on November 27, 2012, 04:06:58 PM MT
Yup, up again  ;D
Title: Re: I can't log in at all .. mobile and web
Post by: Ross Przybylski on November 29, 2012, 04:39:52 AM MT
Hey everyone!

Sincerest apologies for the intermittent downtime. So, I tracked this problem down to a couple things:

1) The physical machine running the Hero Mages server had it's power supply burn out. A couple days ago I spent an entire evening setting up a new machine.

2) The DNS / router were having issues with the ISP. Upgraded the hardware- these should now be resolved as well.

Appreciate the updates from the community- enjoy playing again!