Print Page - Lost my DLC

Title: Lost my DLC
Post by: petervaz on December 01, 2012, 01:35:29 PM MT

I have this account for a while, even though I haven't played for some time, I'm pretty sure I had bought the extra classes packs. I tried relogging and reinstalling. Can you guys please give a check?

Title: Re: Lost my DLC
Post by: Ross Przybylski on December 02, 2012, 02:22:09 PM MT

Hi Peter,

I checked the database, only the six included characters are stored on your account. Contact me via email I can assist further.

ross@d20studios.com

~Ross

Title: Re: Lost my DLC
Post by: petervaz on December 04, 2012, 10:57:45 PM MT

Hi, I sent an email, just after you anwsered, with some google wallet info (dates and order numbers). Haven't got a reply so far.
Can you acknowledge if you got the mail?

Title: Re: Lost my DLC
Post by: petervaz on December 06, 2012, 11:14:06 PM MT

OK. After your first reply I never heard from you again. I'm feeling kinda ignored here.
Can you acknowledge me at all?

Title: Re: Lost my DLC
Post by: Ross Przybylski on December 14, 2012, 05:38:25 AM MT

Hi- you should have received email from me with promo codes- did you get these?

Hero Mages

Hero Mages Community Boards => Bugs & Support => Topic started by: petervaz on December 01, 2012, 01:35:29 PM MT