Hero Mages
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Author Topic: Help Us Help You  (Read 2224 times)
Ross Przybylski
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Posts: 1050


D20Studios, LLC


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« on: July 24, 2009, 06:15:52 PM MT »

We are aware that a number of you are experiencing some issues with the game.  We want to irradicate these issues so that Hero Mages can deliver a prestine playing experience for everyone- but we need your help!  When you encounter an issue, please post a detailed description of the bug on this board.  Tell us about the problem you encountered as well as what was happening in the game prior to the bug.  Also try to include as much of the following information as you can so we can narrow down exactly what is causing the bug and fix it:

-Operating System
-Processor
-Memory (Ram)
-Browser (Internet Explorer, Mozilla Firefox, Safari, etc.)
-Browser version number
-Flash Player Version (include full version number)

-Screenshot of the game/website when the error occured
-Copy of the game log (if playing game when bug occurs)

Please post whenever you encounter an issue (even if it's the same bug you saw before).  The more reports we have of these bugs the easier it will be to narrow down the triggers causing them and the sooner we can have a fix available for you.
« Last Edit: July 25, 2009, 08:51:05 AM MT by Ross Przybylski » Logged

Manager of D20Studios, LLC
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