Unable to login

[Joshua]

As of July 19, 2010, 01:14:50 - I am unable to login into HeroMages as my normal account ("Username not found") nor as a Guest account. However, I was able to 'connect'

Edit: After a long wait, I was able to log in as a Guest.

Internet speed here is fine.

[Ross Przybylski]

Joshua,

It's possible there may have been issues with the database this morning; I will look into it.  Let me know if this problem continues or if you are able to connect now.

[Joshua]

I was eventually able to connect with my normal account.

I was told (in-game) that it was quite laggy during that time, so it wasn't just me.

[Ross Przybylski]

We had another user that wasn't getting access to their new characters immediately as well that day.  Most likely, it was a heavy traffic load on the server the database is on.  This may happen from time to time until we have customer base to move to full dedicated server.