Google Play Purchased Content Not Received

[jmvh59]

Also had similar experience.   Forwarding my receipts from Google play...

[Ross Przybylski]

Greetings all!

I had some time today to track down that nasty bug on Google Play that was impacting several users who were purchasing extra characters but not seeing them activate. There's an update posting today on Google Play that should resolve this problem for good.

If you've previously purchased content and have not yet received it, please email me at ross@d20studios.com with your receipt/order number and I will gladly assist you.

~Ross

[Ross Przybylski]

Thanks everyone for reporting this issue. Anyone who didn't receive their characters should have received a redeemable code. I have since resolved this issue on Google Play so there should be no further issues. Yay!!

Hero Mages community rocks!

[matte41]

I bought arcane disciples but is not avaible in game. What i have to do? Thanks