Hero Mages iOS Support

Thank for playing Hero Mages for iOS. I am serious about my commitment to evolving this game and I take all player feedback to heart. If you experience any issues with the game, please use the following options for support:


I've received reports from players upgrading to iOS6 that the game is incompatible (goes to a gray screen, you can hear audio but cannot start the game). I'm working around the clock to determine the cause and get the game working for iOS6. I'll post to the home page, touch arcade forums, and email any users back that have reported the issue. Thanks for your patience and understanding.

Community Forums

Should you need to contact me regarding issues with the website, running the game, or your account, I recommend you first try our community forums. By posting issues and offering solutions in the forums, we help strengthen the community knowledge so that pertinent information is readily available when you or others need help.

Direct Contact

If you have an immediate concern and need a faster response, please email Ross direct at ross@d20studios.com. I normally respond within the hour (seriously!) but in case I don't you should get a response within 24-48 hours.